Manhattan Pattaya Hotel - SHA Extra Plus

The location was just great, with 7/11 store easy to reach and simple authentic Thai food freshly cooked around the area. Thai vendors in carts were so kind giving us extra serving without charging extra. It was the kind of hospitality so rare nowadays. You would know if one were doing something genuine from the heart. And of course, we appreciate it much. The hotel was very accommodating with always fresh juice every day in the lobby- such thirst-quencher after a walk to the main street of the city. We had lovely mornings in our own private balcony where we ate the freshest fruits ever!! So thankful for this experience...the chance to relax from city noise-back into nature's arms, and simply breathe, the real time of our lives.

We liked the pool but the water was not heated so we couldn't stay long, but it was very clean and well land scaped.

Very good hotel, great service.

Rooms soundproof is so so and you sometimes can hear people walking to their rooms after midnight. For me earphones or earplugs worked

Quiet and peaceful admosphere, which is quite rare within Pattaya

In-room TV frequently restart itself. (Not much bother since we rarely use it anyway ?)

Clean and quiet, away from the hustle and bustleof pattaya. Plenty of space round the pool. Staff attentive and welcoming.

Not much... personnel was ok...

Free airport shuttle????? My ass... they wanted 1800 Baht... that is almost twice the price of a normal taxi. For 1800 you rent a car + driver for the entire day... just for that I will give this hotel only 1 star Breakfast was CRAP.Paying the whole amount as soon as you arrive is BULLSHIT... you never get your money back if you have to checkout early.

I loved this hotel, really nice, large clean rooms and friendly staff. Special shout out to Ying on reception, she was so helpful and friendly. Great pool and everything you need in the local area. You can walk to the beach in under 10 minutes. A 5 minute walk in the other direction takes you to the main road where you can catch a Songthaew and get into the centre of town for 10 baht. There’s a 7 Eleven right across the road plus restaurants, laundromats, massage shops and other shops all within a minutes walk.

There was nothing I didn’t like.

4 star hotel? It looks like a 3 star hotel.

As per booking it's a 4 star hotel, if you ask me, it's max 3 stars. Old rooms, everything dark, cold water, poor breakfast, luckily we stayed just one night.

Attractive building, large rooms

Our key stopped working twice which meant trips up and down to reception. The whole place is slightly dated inside and the feel of the rooms is cheap e.g. cheap bed linen.

Breakfast was good!

Only warm water in the bath and shower! Complained to the manager only to be told kitchen area are all cold water and bathrooms all only warm water! I’m glad we paid extra to have a bath in our room which was un usable. I’m not sure how this place gets a 4 star rating with only suppling warm water for a shower! The photos are quite deceiving the building is in need of an update with the decor very outdated.

Spacious room, great pool, and most importantly, amazing staff that made the stay truly enjoyable. Their warm and welcoming service set this hotel apart. Location is great not too far from everything. Highly recommend!

There was nothing I didn’t like about my stay! If I had to mention anything, some furnishings show a bit of wear and tear, but that’s expected and didn’t affect my experience. One small upgrade that could enhance future stays would be replacing the TV with a smart TV for more entertainment options. Overall, a fantastic stay, and I’d happily return!

Modern, spacious rooms with a very nice pool area.

The is not a hotel bar to sit, relax and socialise at night. Plus ALL the bathroom doors in ALL the rooms bangs very loudly. This is particularly bad between 7.30an and 9.30am. The hotel desperately needs to install door closers and softeners. I stay in hotels 3 nights a week all over the world and have never experienced anything like this.

The staff is friendly and quick to help. The room was nice and clean. They did cleaning service everyday and provided good service. Pool is great and towels are provided as well (I think you can take them to beach as well).

The location is a bit far from the beach and the sidewalk on the way is narrow but for the price I think it's a great deal.

Modern, nice pool, pool towels provided.Close by to shops and big room.Good size balcony.

Housekeeping was a mediocre job, doesn’t feel like they have cleaned well, the floors were grubby.Staff on reception spoke very little English, we asked for a fork and they didn’t know what that was.

Centrally located property, great location and near a night market.

Staff could have been a bit more attentive. During check in the agent may have been overwhelmed by the sudden influx of guests checking in. More front desk agents should have been available

Great value, amazing location, friendly staff, beautiful space and facilities

It looked good just like the price . Bed was ok. Good location. Walkable

Toilets need an upgrade and Needs to be cleaner

Do not be deceived by the positive reviews

- breakfast not included. I was not given the choice to opt in or out of it. 250 baht a day extra would have made me choose a different hotel- chaise lounges at the pool side were ALL occupied by 'towels'. Never once I could enjoy sitting by the pools.- location. far from everything. Nothing within 10 minutes walking distance. Could not have a coffee in the morning nor a snack. Opted for delivery by Grab- no facilities at the hotel. No spa, no massage, only a pool and a small gym which could not be accessed to as there were Russians guests with chaose lounges right in front of it.- TV with no watchable channels- no newspapers in reception, usually found at 4 stars hotels- absolutely in need of a proper, professional cleaning. See pics of the sink with grime around the plughole and on the ceramic- no sewing kit in the bathroom. I desperately needed to saw two buttons - no net curtains. Staff could see the inside of room from the garden whilst having a cigarette break. Zero privacy.- noise coming from upstairs and the corridor - uncomfortable pillows. woke up every morning with a terrible neck ache. - left one day early. Couldn't wait to go back to my bed for a good night's sleep.- Booking.com said they were paying 450 baht for my booking. I was suspicious, but went ahead and booked. It turned out the 'discount' was in fact the cost of breakfast that was not included.I am 60 year old and very well travelled. Hands down this was the worst experience in hotel staying.I will never use booking.com ever again

Cosy, airy and cheery environment and staff were very helpful with the fastest check in procedure. And such a clean hotel from lobby to our room

Passable

Room Service did not complete the job. Seems they did not have enough time. Bed was not made properly and tissue was missing.

Suitable location. Nice lobby. Front staff polite.

Aircon not functioning well. No hangers in toilets. Room lights dim. Corridor not bright enough. Corridor floor material makes walking create sticky noise.